Admissions Process

Our admission process begins with an integrated care assessment. Our Bright Path psychiatric provider and a therapist meet with the teen and their parent(s) together to gather information and begin to determine a course of treatment.

Let us help you figure this out.

We encourage parents and mental health professionals to use the information below to help determine if PHP would be appropriate for your teen. You can also call us with any questions or to talk through admission eligibility.

Please contact us if you would like more information about the program, if you have questions about the program cost, or if you would like to schedule a tour.

To begin the application process for Bright Path, please fill out the form below.

Admission & Insurance Verification Forms

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Is PHP a good fit for your teen?

Below are some indicators that a partial hospitalization program could be helpful for your teen. These are also important to consider if you are interested in having your medical insurance cover this higher level mental health service.

Age 13 to 18

Our program is specifically designed for adolescents who are still enrolled in high school.

Mental health diagnosis

Typical diagnoses: Depressive disorders, Anxiety/Panic disorders, OCD, PTSD, Mood disorders, Personality disorders, and Disruptive/Conduct disorders

Outpatient therapy hasn’t helped

Or, it hasn’t helped enough. Partial hospitalization is a great option if your teen needs more intensive support, but doesn’t need inpatient hospitalization

The diagnosis is causing big problems

For PHP, there needs to be evidence that your teen’s psychiatric disorder is causing them serious problems in multiple areas of their life.

Able to live at home

PHP runs weekdays from 9am-3pm, so it’s only appropriate for teens who don’t need 24/7 monitoring or supervision by medical/mental health professionals.

Everyone is willing to be involved

PHP requires that not only your teen agree to participate in treatment, but also their family members. Individual and family therapy are both part of a successful PHP stay.

Exclusion Criteria

There are certain situations in which PHP may not be quite right for your teen. If you have any concerns that one or more of these situations apply to your teen, you’re welcome to call us at 919.276.4005 to speak with our admission team.

Teen is in immediate danger

If your teen is in immediate or imminent danger to self, others or property, please call 911 or take them to the nearest Emergency room. PHP may be a good fit after the crisis has passed.

Other primary diagnoses

Our PHP isn’t appropriate for teens with these concerns: active psychosis, Autism Spectrum disorder any level, primary substance abuse, or primary eating disorder. Call to chat with us if your teen has multiple diagnoses.

Severe impulse control issues

If you’re concerned your teen will be physically aggressive toward others, or will run away from the program, our PHP may not be the right fit. This is something we can discuss with you and your teen.

Preparing to pay for treatment

Navigating the complexities of mental health treatment can be overwhelming, but at Bright Path Behavioral Health, we aim to simplify the process, starting with insurance verification. Understanding your insurance coverage is crucial for accessing timely and affordable mental health services. Here’s a comprehensive guide to our insurance verification process, designed to provide you with a seamless experience.

Along with being the right fit therapeutically, treatment needs to be accessible financially as well. Insurance can cover some of or all of the costs of treatment depending on the type of insurance plan you have.

Please note: As of April 17, 2023, our Partial Hospitalization Program will be in network with Blue Cross Blue Shield NC! 

Step 1: Initial Contact

When you first reach out to us, whether via phone or our online portal, you’ll be asked to provide basic information, including your insurance details. This is the first step in our multi-layered verification process.

Step 2: Preliminary Verification

Our dedicated insurance verification team will conduct a preliminary check to determine the extent of your coverage. This involves contacting your insurance provider to confirm the specifics of your plan, such as copays, deductibles, and covered services.

Step 3: In-depth Verification

After the preliminary check, we delve deeper to understand the nuances of your coverage. This includes verifying whether specific treatments, medications, or therapies are covered and to what extent. We also confirm the network status of our providers to ensure you get the maximum benefits.

Step 4: Communication

Transparency is key. Once the verification is complete, we’ll communicate the findings to you. We break down the complex insurance jargon into understandable terms, explaining what is covered, what is not, and any out-of-pocket expenses you may incur.

Step 5: Financial Counseling

Understanding that mental health treatment is a significant investment, we offer financial counseling services. Our counselors will guide you through various payment options and help you make an informed decision that aligns with your financial situation.

Step 6: Final Authorization

With all the information at hand, we’ll obtain the final authorization for your treatment. This is the green light that sets your mental health journey in motion at Bright Path Behavioral Health.

Step 7: Continuous Updates

Insurance policies can change, and we stay ahead of the curve by continuously updating your insurance information. This ensures that you’re always covered to the maximum extent possible.

Mental Health Treatment Doesn’t Need To Be Financially Stressful

At Bright Path Behavioral Health, we believe that quality mental health services should be accessible to all. Our thorough insurance verification process is designed to eliminate uncertainties, providing you with a clear path to the treatment you need. With us, you’re not just another policy number; you’re a valued individual deserving of personalized care.

By following these steps, we ensure that you receive the most accurate and up-to-date information, allowing you to make informed decisions about your mental health treatment. This comprehensive approach makes us a trusted partner in your mental health journey. Things To Know:

  • A deposit may be required in order to confirm an admission day.
  • Please contact us to discuss rate and payment plan options if we are not in-network with your insurance company
  •  We will submit OON claims to your insurance

For more information, feel free to contact our Insurance Verification Team at Bright Path Behavioral Health. We’re here to guide you every step of the way

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